RadiLog: Difference between revisions

Latest revision as of 07:22, 30 January 2019

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Error Report

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-An issue could be a bug or something that is not working correctly, or working differently then expected.
+#REDIRECT [[Error Report]]
-== Reporting an issue==
-When facing an error with Radimation, the error can be directly reported to the RadiMation support.
-When an error occurs, the user gets notified trough the RadiMation error window. In the details section of the RadiMation error, a Report button is present. This button allows the users to directly report the error.
-[[File:Report1.png]]
-The report automatically contains all recent communication with hardware. An screenshot will be made when the report button is pressed.
-At the Error Report window, users might deselect the print screen or other information for privacy concerns.
-[[File:Report2.png]]
-The easiest way to report any issues in our {{RadiMation}} software, is by filling in a [http://www.dare.eu/en/instruments/emc-test-software/radimation-issue-report online form] on our web-site. It can be used to report all kind of detected problems. The provided information will be directly forwarded to {{MailSupport}}, and will then be handled accordingly.
-This form is available for everyone, so there is no need to have an account for our [http://www.dare.nl dare.nl] website. So also other customers can use this form to report detected {{RadiMation}} problems. We strongly encourage you to provide this possibility to your customers.
-The link to the [http://dare.eu/en/instruments/emc-test-software/radimation-issue-report form] is: http://dare.eu/en/instruments/emc-test-software/radimation-issue-report
-== Resellers ==
-{{Note|[[Resellers]] that have direct access to the [[TestTrack]] database, should enter the details of the detected problem directly into the database. Please see the notes on [[Reporting Bugs In Database]].}}
-Resellers of [[RadiMation|{{RadiMation}}]] can access extensive information of all the reported bugs via the '[http://testtrack.radimation.com RadiMation defect database]' accessible at http://testtrack.radimation.com, or through the usage of the [[TestTrack]] program.
-An account is needed to access this information. If you do not have an account, we can create one for you by sending a request to {{MailSupport}}
-[[Category:RadiMation]]

RadiLog: Difference between revisions

Latest revision as of 07:22, 30 January 2019

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