RadiMation Error: 536871987: Difference between revisions

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== Solution ==
== Solution ==
* If you get this error and have recently updated from widows 7 to windows 10 then you have to re-install RadiMation. At install the software checks the version of the OS and installs a version of a dll that is needed for the software protection system that is compatible with the OS. Re-installing RadiMation will fix this as it will do the check for the OS again and install the correct version. If issues remain please contact support.
* If you are currently evaluating the {{RadiMation}} software, it is also possible to provide you with a temporary software protection key. With that temporary key, you can evaluate the fully licensed version of {{RadiMation}}. Please contact {{MailSupport}} or http://www.dare.eu/instruments/emc-test-software/free-radimation-trial to request a trial key.  
* If you are currently evaluating the {{RadiMation}} software, it is also possible to provide you with a temporary software protection key. With that temporary key, you can evaluate the fully licensed version of {{RadiMation}}. Please contact {{MailSupport}} or http://www.dare.eu/instruments/emc-test-software/free-radimation-trial to request a trial key.  
* First follow the steps described at: [http://wiki.dare.nl/wiki/index.php/RadiMation_Error:_536871935#Solutions_to_verify_if_the_Dongle_is_correctly_recognized Software Protection Key could not be found] to see if the software protection key is correctly installed and recognized.
* First follow the steps described at: [http://wiki.dare.nl/wiki/index.php/RadiMation_Error:_536871935#Solutions_to_verify_if_the_Dongle_is_correctly_recognized Software Protection Key could not be found] to see if the software protection key is correctly installed and recognized.

Revision as of 11:29, 6 March 2020

Software Protection Key could not be found, test stopped

The RadiMation software is protected with a software protection key, which also contains the information of the modules that are activated.

During the start of a test, a check is done to verify if you have a valid license to perform that specific test in that module. The error could indicate one of the following:

  • No RadiMation® software protection key can be found at all.
  • The license that is programmed in the software protection key doesn't allow you to run that specific type of test.

Solution

  • If you get this error and have recently updated from widows 7 to windows 10 then you have to re-install RadiMation. At install the software checks the version of the OS and installs a version of a dll that is needed for the software protection system that is compatible with the OS. Re-installing RadiMation will fix this as it will do the check for the OS again and install the correct version. If issues remain please contact support.
  • If you are currently evaluating the RadiMation® software, it is also possible to provide you with a temporary software protection key. With that temporary key, you can evaluate the fully licensed version of RadiMation®. Please contact radimation-support@raditeq.com or http://www.dare.eu/instruments/emc-test-software/free-radimation-trial to request a trial key.
  • First follow the steps described at: Software Protection Key could not be found to see if the software protection key is correctly installed and recognized.
  • Contact your reseller to get an updated license to use this test in the Radimation software.