User:Jewe: Difference between revisions
Jump to navigation
Jump to search
| Line 6: | Line 6: | ||
= E-mail notification = | = E-mail notification = | ||
Since 29 January 2009 the e-mail notification system of the {{radimation}} support has changed. We received input that the e-mail notification was too much and not clear. To give the customer/reseller a more structured notification we have remove the "changed" notification ,and replaced this with a "Released" notification. In the released notification there is a link where you can download the version with the solution to your reported problem. This is the start of a verification period of 4 weeks. | Since 29 January 2009 the e-mail notification system of the {{radimation}} support has changed. We received input that the e-mail notification was too much and not clear. To give the customer/reseller a more structured notification we have remove the "changed" notification ,and replaced this with a "Released" notification. In the released notification there is a link where you can download the version with the solution to your reported problem. This is the start of a verification period of 4 weeks. During this period a reminder is send, asking if the problem is solved. After the period the report is automatically closed, and a notification is send. | ||
= Getting started = | = Getting started = | ||
== Philosophy == | == Philosophy == | ||
Revision as of 16:51, 29 January 2009
- make new getting started
E-mail notification
Since 29 January 2009 the e-mail notification system of the RadiMation® support has changed. We received input that the e-mail notification was too much and not clear. To give the customer/reseller a more structured notification we have remove the "changed" notification ,and replaced this with a "Released" notification. In the released notification there is a link where you can download the version with the solution to your reported problem. This is the start of a verification period of 4 weeks. During this period a reminder is send, asking if the problem is solved. After the period the report is automatically closed, and a notification is send.