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= The file <FILENAME> cannot be opened. = | = The file <FILENAME> cannot be opened. = | ||
During the generation of a Microsoft Word report with the [[report generator]], it is detected that the to be generated report file cannot be opened in Microsoft Word. The exact reason for this problem could be caused by several reasons. | During the generation of a [[Microsoft Word]] report with the [[report generator]], it is detected that the to be generated report file cannot be opened in Microsoft Word. The exact reason for this problem could be caused by several reasons. | ||
== Solution == | == Solution == | ||
Revision as of 08:44, 11 September 2014
The file <FILENAME> cannot be opened.
During the generation of a Microsoft Word report with the report generator, it is detected that the to be generated report file cannot be opened in Microsoft Word. The exact reason for this problem could be caused by several reasons.
Solution
- Determine if the specified filename is present on the specified location.
- Try to open the specified filename manually in Microsoft Word, and investigate why the file cannot be opened.
Be aware that it is not allowed by Microsoft Word that files with a .DOCM extension are renamed to files with a .DOCX extension. Those renamed files cannot be opened in Microsoft Word. For this reason, it is only allowed to generate a report with the same extension as the extension of the specified template. If the template file has a .DOCM extension the specified filename that should be used for the report also should have a .DOCM extension.