Difference between revisions of "RadiMation Error: 805314373"

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(Solution)
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== Solution ==
 
== Solution ==
 +
* In the past we have seen that this error is also caused when using a pre-amplifier outside the valid range of the device. Disable the use of the pre-amplifier by setting it to 0 dB in the TSF, before starting the test.
 
* Contact {{MailSupport}}, and provide a [[RadiLog]] file, that contains a capture of the communication with the device at the moment that the device specific system error occurs.
 
* Contact {{MailSupport}}, and provide a [[RadiLog]] file, that contains a capture of the communication with the device at the moment that the device specific system error occurs.
  
 
[[Category:RadiMation]]
 
[[Category:RadiMation]]
 
[[Category:RadiMation Error]]
 
[[Category:RadiMation Error]]

Revision as of 09:17, 21 March 2017

Specific System Error: <ERROR>

During communication with the device, it is detected that a device specific system error is raised. The device specific system error is shown in the error message.

Due to the fact that the type of error is totally depending on the device that is being controlled, no specific solution can be provided on this page. Although, the error message description can already be clear enough to find a possible solution or identify the cause of the error.

Often seen error messages

  • "Data out of range;......": A value is being set, but the requested value is not within the range of allowed values. It is advised to adjust the requested value in the TSF configuration.
  • "Data out of range;SCAN:TIME 0.1 MS": The measure time is set to a too small value. Increase the measure time in the TSF configuration.

Solution

  • In the past we have seen that this error is also caused when using a pre-amplifier outside the valid range of the device. Disable the use of the pre-amplifier by setting it to 0 dB in the TSF, before starting the test.
  • Contact radimation-support@raditeq.com, and provide a RadiLog file, that contains a capture of the communication with the device at the moment that the device specific system error occurs.