Update the System

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General Support Information

This page provides additional help with a specific or general problem or question.

Situation

The system needs to be updated to the latest versions available. For instance to verify if your issue already has been fixed/solved in the updated versions.

Correctly update your system;

  • Update your system with the latest available RadiMation® version from our download section: RadiMation Versions
  • Update your system with the latest available device drivers from our wiki site: Device drivers or by enabling the option checkbox for updating the drivers during the RadiMation installation.
  • Make sure during the device driver installation progress that you select the currently used RadiMation® version (latest installed version is selected by default).
  • Repeat the installation progress in case different versions of RadiMation® are used and are needed to be updated.
  • For additional information on how to check the device driver system version currently used by your RadiMation® version see: Device Driver System Version.

Verify

In case the update was performed because an issue was found in previous version;

  • Verify if the problem(s) still occurs after updating.
  • In any case inform the support department about: any differences or similarities between versions.