Update the System: Difference between revisions
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== Situation == | == Situation == | ||
The system needs to be updated to the latest versions available. For instance to verify if your issue already has been fixed/solved | The system needs to be updated to the latest versions available. For instance to verify if your issue already has been fixed/solved in the updated versions. | ||
== Correctly update your system; == | == Correctly update your system; == | ||
* Update your system with the latest available RadiMation version | * Update your system with the latest available {{RadiMation}} version from our download section: [[RadiMation Versions]] | ||
* Update your system with the latest available device drivers from our wiki site: [[Device drivers]]. | * Update your system with the latest available device drivers from our wiki site: [[Device drivers]] or by enabling the option checkbox for updating the drivers during the RadiMation installation. | ||
* Make sure you select the currently used RadiMation version | * Make sure during the device driver installation progress that you select the currently used {{RadiMation}} version (latest installed version is selected by default). | ||
* Repeat the installation progress in case different versions of RadiMation are used and are needed to be updated. | * Repeat the installation progress in case different versions of {{RadiMation}} are used and are needed to be updated. | ||
* For additional information on how to check the device driver system version currently used by your RadiMation version see: [[Device Driver System Version]]. | * For additional information on how to check the device driver system version currently used by your {{RadiMation}} version see: [[Device Driver System Version]]. | ||
== Verify == | == Verify == | ||
Latest revision as of 09:58, 22 November 2016
General Support Information
This page provides additional help with a specific or general problem or question.
Situation
The system needs to be updated to the latest versions available. For instance to verify if your issue already has been fixed/solved in the updated versions.
Correctly update your system;
- Update your system with the latest available RadiMation® version from our download section: RadiMation Versions
- Update your system with the latest available device drivers from our wiki site: Device drivers or by enabling the option checkbox for updating the drivers during the RadiMation installation.
- Make sure during the device driver installation progress that you select the currently used RadiMation® version (latest installed version is selected by default).
- Repeat the installation progress in case different versions of RadiMation® are used and are needed to be updated.
- For additional information on how to check the device driver system version currently used by your RadiMation® version see: Device Driver System Version.
Verify
In case the update was performed because an issue was found in previous version;
- Verify if the problem(s) still occurs after updating.
- In any case inform the support department about: any differences or similarities between versions.