RadiLog: Difference between revisions
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A bug is something that is not working or working differently then expected. | A bug is something that is not working correctly, or working differently then expected. | ||
== Reporting a bug == | == Reporting a bug == | ||
The easiest way to report any issues in our {{RadiMation}} software, is by filling in a [http://www.dare.nl/EN/emc_products/radimation/radimation_issue_report/?cid=998 online form] on our web-site. It can be used to report all kind of detected problems. The provided information will be directly forwarded to {{MailSupport}}, and will then be handled accordingly. | |||
This form is available for everyone, so there is no need to have an account for our [http://www.dare.nl dare.nl] website. So | This form is available for everyone, so there is no need to have an account for our [http://www.dare.nl dare.nl] website. So also other customers can use this form to report detected {{RadiMation}} problems. We strongly encourage you to provide this possibility to your customers. | ||
The link to the [http://www.dare.nl/EN/emc_products/radimation/radimation_issue_report/?cid=998 form] is: http://www.dare.nl/EN/emc_products/radimation/radimation_issue_report/?cid=998 | The link to the [http://www.dare.nl/EN/emc_products/radimation/radimation_issue_report/?cid=998 form] is: http://www.dare.nl/EN/emc_products/radimation/radimation_issue_report/?cid=998 | ||
{{Note|[[Resellers]] that have direct access to the [[TestTrack]] database, should enter the details of the detected problem directly into the database}} | == Resellers == | ||
{{Note|[[Resellers]] that have direct access to the [[TestTrack]] database, should enter the details of the detected problem directly into the database. Please see the notes on [[Reporting Bugs In Database]].}} | |||
Resellers of [[RadiMation|{{RadiMation}}]] can access extensive information of all the reported bugs via the '[http://testtrack.radimation.com/ttweb RadiMation defect database]' accessible at http://testtrack.radimation.com/ttweb , or through the usage of the [[TestTrack]] program. | |||
An account is needed to access this information. If you do not have an account, we can create one for you by sending a request to {{MailSupport}} | An account is needed to access this information. If you do not have an account, we can create one for you by sending a request to {{MailSupport}} | ||
[[Category:RadiMation]] | [[Category:RadiMation]] | ||
Revision as of 19:03, 26 January 2009
A bug is something that is not working correctly, or working differently then expected.
Reporting a bug
The easiest way to report any issues in our RadiMation® software, is by filling in a online form on our web-site. It can be used to report all kind of detected problems. The provided information will be directly forwarded to radimation-support@raditeq.com, and will then be handled accordingly.
This form is available for everyone, so there is no need to have an account for our dare.nl website. So also other customers can use this form to report detected RadiMation® problems. We strongly encourage you to provide this possibility to your customers.
The link to the form is: http://www.dare.nl/EN/emc_products/radimation/radimation_issue_report/?cid=998
Resellers
 |
Note: | Resellers that have direct access to the TestTrack database, should enter the details of the detected problem directly into the database. Please see the notes on Reporting Bugs In Database. |
Resellers of RadiMation® can access extensive information of all the reported bugs via the 'RadiMation defect database' accessible at http://testtrack.radimation.com/ttweb , or through the usage of the TestTrack program.
An account is needed to access this information. If you do not have an account, we can create one for you by sending a request to radimation-support@raditeq.com