Capture log file
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General Support Information[edit]
This page provides additional help with a specific or general problem or question.
Situation[edit]
There is a need for a capture log file to investigate a RadiMation® issue.
Start capture tool;[edit]
- A capture created with the National Instruments tool I/O Trace is preferred. (NI Max)
- Make absolutely sure that the settings of the I/O Trace tool are correct (maximum allowed 'Call history depth', 'Large Buffer' and 'Extended'). For more details: http://forum.radimation.com/viewtopic.php?f=3&t=126
- Follow the problem reporting flow chart: Device drivers to create the correct capture file(s).
- Keep track of the RadiMation® version and the Device Driver version used when creating the capture file(s).