Device Driver System Version

General Support Information

This page provides additional help with a specific or general problem or question.

Situation

End-user is using different versions of RadiMation^®. These different versions could also have different versions of the Device Driver system as well.

Questions

1. How can I verify the Device Driver system of my currently used RadiMation^® version?
2. The RadiMation^® support team has fixed an issue in the device drivers system and send me an e-mail that it is made available by download. It seems that the version of RadiMation^® is not yet available for me.

Clarification / Solution

The used Device driver system version is listed on the about window that can be shown by clicking the menu

    Help

       About...

To begin with, the RadiMation^® software and device drivers system are developed to have their own version and installation. If any issues are solved in the device drivers system, they are normally already applicable by only performing an update of the drivers to the current used RadiMation^® version of the customer or by installing the latest version of RadiMation^®, which includes this device drivers version. In this case, the new RadiMation^® version is version X, which seems to be not yet available. This version also includes the solved issues. Therefore, any customer who is installing this RadiMation^® version X in the future will directly have this device drivers version installed, which includes these fixes. Therefore, versions of both the Device Drivers system and the RadiMation^® versions varies for each specific solution. It may be that the automatically generated e-mails from our issue database Test Track will indicate in which specific version of RadiMation^® a particular solution is available. In general, it is only needed to perform a device drivers system update (available from our RadiWiki site: Device drivers) and no RadiMation^® update is needed to make use of fixed device drivers system issues. Fixed RadiMation^® issues still requires updating RadiMation^® to the fixed version.