Capture log file

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General Support Information

This page provides additional help with a specific or general problem or question.

Situation

There is a need for a capture log file to investigate a RadiMation® issue.

Start capture tool;

  • A capture created with the National Instruments tool I/O Trace is preferred. (NI Max)
  • Make absolutely sure that the settings of the I/O Trace tool are correct (maximum allowed 'Call history depth', 'Large Buffer' and 'Extended'). For more details: http://forum.radimation.com/viewtopic.php?f=3&t=126
  • Follow the problem reporting flow chart: Device drivers to create the correct capture file(s).
  • Keep track of the RadiMation® version and the Device Driver version used when creating the capture file(s).