General Support Information

This page provides additional help with a specific or general problem or question.

Situation

The system needs to be updated to the latest versions available. For instance to verify if your issue already has been fixed/solved after the update.

Update your system with the latest available RadiMation version.
Update your system with the latest available device drivers from our wiki site: http://wiki.dare.nl/wiki/index.php/Device_drivers.
Make sure you select the currently used RadiMation version during this installation progress (latest installed version is selected by default).
Repeat the installation progress in case different versions of RadiMation are used and are needed to be updated.
For additional information on how to check the device driver system version currently used by your RadiMation version see: http://wiki.dare.nl/wiki/index.php/Device_Driver_Versions.

In case the update was performed because an issue was found in previous version;

Verify if the problem(s) still occurs after updating.
In any case inform the support department about: any differences or similarities between versions.