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This page contains all kind of Frequently Asked Questions related to {{RadiMation}}
{{RadiMationFAQ}}


=== Does RadiMation support the linearity check that is described in the EN 61000-4-3 standard? ===
This page contains all the Frequently Asked Questions related the general usage of [[RadiMation|{{RadiMation}}]]
In {{RadiMation}} it is fairly easy to verify that the amplifier is used in its linear range (and thus not saturated).


The [[EN 61000-4-3]] 2006 version specifies that the calibrations in the [[Uniform Field Area]] should be performed on electrical field strength that is at least 1.8 times higher than the field strength that will be used during the substitution test. It is also required that it is ensured that the amplifier is used in a range in which it is not in saturation.
=== How can I overlap two graphs in multi band? ===
To be able to perform a substitution test on 10 V/m, it is thus necessary that the calibrations are performed on at least 18 V/m.  
To overlap two graphs, open both the test results. In one of the two test results press the graphs button. you will see that the other test is available for selection. You can add any line from the other test result into the current graph.
The [[Uniform Field Area]] calculation can be performed as it is described in [[Chapter 12#Uniform Field Area calculation]]. After the the complete calculation has been performed, and a final calibration file has been created, it has to be ensured that the amplifier will not be used in saturation.


The easiest way to confirm that the amplifier is not used in saturation, is:
{{:Multi-band_Emission#Creating a pause in a multi-band test}}
# Configure a Radiated Immunity substitution test with the calibration file that was the result of the [[Uniform Field Area]] calculation. Ensure that the substitution test is configured with the correct settings:
#* use the signal generator calibration method.
#* level to an electrical field strength that is exactly 1.8 times lower than the field strength that was calibrated. This will result in a 5.1 dB lower signal generator power.
#* use the same frequency range and frequency steps, as was used during the calibration.
# Start the substitution test and wait until it is finished.
# Now the forward power that is used during the substitution test, and the forward power during the calibration should be compared. It is the most easiest to do this in [[Microsoft Excel]]. Start Microsoft Excel, and create an empty sheet.
# Open the calibration file that was the result of the [[Uniform Field Area]] calculation.
# Open the forward power graph, and copy the data of the forward power to the clipboard.
# Paste the forward power of the calibration file into the Microsoft Excel worksheet (for example on cell A1)
# Open the results of the substitution test, open the forward power graph, and copy the data of the forward power to the clipboard.
# Paste the forward power of the substitution test into the Microsoft Excel worksheet (for example on cell E1)
# Compare the data of the forward power of the calibration and the forward power during the substitution. The forward power of the substitution should be 5.1 dB lower then the forward power of the calibration file. The comparison is very easy, by inserting the formula '=B2-E2' in cell I2. The formula can then be copied down for all other frequencies.
# The [[EN 61000-4-3]] standard assumes that the amplifier is not in saturation if the difference between the forward power values is within +3.1 dB to +5.1 dB.


Another possibility to ensure that the amplifier is not used in saturation, is to limit the generated power of the amplifier to its 1 dB compression point. The [[amplifier limitation]] feature of {{RadiMation}} can be used to limit the generated power of the amplifier.
=== How can I reset the administrator password in {{RadiMation}}? ===
The password of the administrator cannot be cleared, it is however possible to remove the administrator account. If {{RadiMation}} is started without an Administrator account, {{RadiMation}} will automatically create a new Administrator account with the default {{RadiMation}} password.


=== Why is an immunity test trying to control a field sensor, if no field sensor is selected in the used testsite? ===
Use the following steps to remove the Administrator account:
{{RadiMation}} does not automatically disable a setting in a [[TSF]] file, if certain equipment is not selected in the selected testsite.  
# Close {{RadiMation}} before continuing.
# In the {{RadiMation}} CONFDVDR folder (most often: C:\ProgramData\Raditeq\RadiMation\ConfDvdr\) the file SETTINGS.INI is present. Open this file, and search for the keyword '''[Engineers]'''. After this line, search for the engineer that is named '''Administrator'''. (for example: Engineer1=Administrator).
# Remove all the lines that start with: '''Engineer<NR>''', where the <NR> is the same number (in the example: 1) as the number of the engineer that was named '''Administrator'''.
#Save the file and start {{RadiMation}}.


It can be possible that measurements procedures require that a field sensor is used during an immunity measurement. The fieldsensor is then activated in the Fieldsensor Inputs window of the TSF file. If however, due to circumstances the fieldsensor is not available in a certain situation, it is unacceptable that {{RadiMation}} silently decides to not use the activated fieldsensor. The TSF that defines the exact measurement procedure should not be silently modified, because this can lead to unexpected results in future measurements. It is of course allowed that the test engineer modifies the TSF to disable the usage of the field sensor during a specific measurement, but in that case it is a thoughtful action by and the responsibility of the test engineer. {{RadiMation}} does not silently perform adjustments to the configuration in a TSF file.
=== What is the default {{RadiMation}} password for the Administrator? ===
The default password for the administrator is: '''Radimation'''


=== What is the difference between the Report Generator and the Excel Exporter? ===
=== How can I turn off the login window? ===
The [[report generator]] and the [[Excel exporter]] are using two different ways to export the information from {{RadiMation}}.
* The [[report generator]] is fully configurable by the [[report generator template]] which specifies the information that should be exported, and how it should be represented in the final report. The formatting, generated information and amount of information is completely configurable.
* The Excel exporter can not be configured, it just dumps all the raw data into a [[Microsoft Excel]] worksheet. By design, all the data is exported without any correction factors applied to the values. The order and the location on which the information is exported cannot be modified, and is always the same.


The [[report generator]] is also capable of generating customizable reports in Microsoft Excel. The most common usage of the [[Excel exporter]] is to have all the information available in Microsoft Excel to perform further calculations.
To turn off the log in window of RadiMation, select an engineer that has no password selected.


=== Why are the TXT and the HTML formats not supported anymore by the report generator? ===
'''Log in as Administrator:'''
The [[report generator]] is being using more than in the past, for the inclusion of tables and pictures in the final report.
# Go to Configuration --> Engineer
The support in the report generator for the TXT and HTML files has been removed in {{LinkVersion|5.3}} and higher because those file types do not support embedded tables and pictures within the file. For the same reason the file types XML and RTF are not supported anymore.
# Select Administrator
# press Edit, a new window will appear.
# Press Change Password.
# Fill in the old password (default: Radimation)
# Do not fill in password and retype password.
# Close all windows with Ok.
# Select File --> Change Engineer
# Select Administrator
# Check automatically login with this engineer.
# Press Ok.
# restart {{RadiMation }}


The decision to stop the support of these file types in the report generator will not have a large impact, because to our knowledge, these file types are not use by any customer.
'''Log in as other user:'''


=== I have another question, that is not answered yet ===
The same sequence as the Administrator applies to the engineer. Make sure when you create a new engineer that the permissions are set correctly.
Just send your question by e-mail to the {{RadiMation}} support team ({{MailSupport}}), and we will give you an answer.


=== What are the minimum PC requirements? ===
The [[Chapter 2#Hardware and software requirements|minimum PC requirements]] are described in [[Chapter 2]] of the [[manual]]
=== Is Microsoft Windows XP supported? ===
Nowadays, Microsoft Windows 7 is the minimum requirement for {{RadiMation}}.
Due to the fact that Microsoft Windows XP is not supported anymore by Microsoft, we also cannot provide any support for Microsoft windows XP anymore. We have not verified/tested the RadiMation 2013.x versions and higher on Microsoft Windows XP, and we will not support this.
{{RadiMation}} is working correctly and supported on Windows 7 (32-bits and 64-bits) and Windows 8.1 (32-bits and 64-bits).
=== Is Microsoft Windows 7 (64 bit) supported? ===
{{RadiMation}} is supported on Windows 7. {{RadiMation}} is working correctly on the 32-bit and on 64-bit version of Windows 7.
Also on Windows 8.1 (32-bits and 64-bits) {{RadiMation}} is fully working and supported. In order to run RadiMation it is absolutely required that the used operating system is up to date. It can cost severe delays during an installation in case Windows Updates are not completely updated and installed. For more detailed information see the [[Chapter_2#Hardware_and_software_requirements|Hardware and software requirements]].
=== Is Microsoft Windows 10 supported? ===
{{RadiMation}} is tested and supported on Windows 10. In order to run RadiMation it is absolutely required that the used operating system is up to date. It can cost severe delays during an installation in case Windows Updates are not completely updated and installed. For more detailed information see the [[Chapter_2#Hardware_and_software_requirements|Hardware and software requirements]].
=== Where can I read the latest developments in {{RadiMation}}? ===
The latest improvements to {{RadiMation}} are reported on the [http://www.twitter.com/RadiMation 'RadiMation' Twitter account]. The [[RadiMation current development status|current development status]] page is then automatically updated with the latest improvements to {{RadiMation}}.
=== When is the next release scheduled for {{RadiMation}}? ===
The schedule of releases can be found [[Chapter_19#Release_Planning|here]]
=== How can I see which pages have been changed recently? ===
This [[RadiWiki]] site is using the [[wikipedia:MediaWiki|MediaWiki]] software that is also used by [[wikipedia:Wikipedia|Wikipedia]]. Most of the features that are present on Wikipedia, are thus also present on this RadiWiki site. Some possibilities to monitor recent changes are:
* Use the [[Special:RecentChanges|Recent changes]] link on the 'tools' section on the top-left, to see all the recent changes.
* Use the [[Special:Newpages|New pages]] page, to see all recently added new pages
=== How can I determine the attenuation of a cable with {{RadiMation}} ===
{{RadiMation}} has attenuation measurement build in. It consist of 2 phases, the system calibration and the eut calibration. The system the measurements are part of a calibration so the [[EUT]] window must be closed before you can access the feature.
You can reach the system calibration by:
{{menu|Calibration|System Calibration|Attenuation / Gain}}
Then create a new [[EUT]] for the cable(s) you want to measure.
{{menu|Calibration|EUT Calibration|Attenuation / Gain}}
Select the create system calibration and run the test. More information can be found [[Chapter_12#EUT_Attenuation_Calibration|here]]
=== How can I add drivers of uncontrolled hardware like LISN's? ===
{{RadiMation}} uses drivers for all devices used during an [[EMC]] measurement, even passive components. With passive components this may seem an overkill, as nothing is being changed/controlled with the device. Frequency limitation is the main reason, if {{RadiMation}} does not know the frequency range, it can not warn you that you are making possible mistake. To add a passive component yourself, you go to the device group in the configuration window.
For example, a LISN.
# Select "'''Configurable''' LISN" and press the '''New''' button.
# Name device correctly, and press '''Ok'''.
# Select the device in the configuration window, and press '''Edit'''.
# In the device configuration window press the '''Advanced''' button.
# Change the frequency settings to match the specification of the device, and press '''Ok'''.
For all other passive devices there are configurable devices available. For more information on this topic: [https://wiki.radimation.com/wiki/index.php/Chapter_2#User_configurable_device_drivers Manual Chapter 2] and [https://wiki.radimation.com/wiki/index.php/Chapter_15#Configurable_devices Manual Chapter 15].
=== How can I capture RS-232 communication? ===
Capturing RS-232 communication is very complicated on a 64-bit Windows operating system. That is one of the reasons that we integrated the RadiLog tool in RadiMation. We strongly suggest to use RadiLog to capture any communication between RadiMation and measurement devices.
=== {{RadiMation}} is slow when I turn on an amplifier ===
When RadiMation is slow when a certain amplifier is turned check the follow thing(s).
* Is the amplifier in remote mode?
Some amplifiers, in local mode, have the unwanted behaviour of being detectable on the GPIB bus, but not responding to any commands send to the device.
This can cause a delay because the first part of the GPIB protocol, in other words the detection or low level handshaking, is working correctly. The second part of the communication is not working because the machine is not responding causing time out delays. These delays can introduce slow behaviour of {{RadiMation}}. The easiest solution is to put the amplifier in remote mode. Another solution is to not include the amplifier in the [[amplifier control window]].
=== {{RadiMation}} is slow when starting, the PC is not connected to the internet ===
In the 'Control Panel', there is an item to configure the 'Internet Options'. On the 'Advanced' tab, there is an option under 'Security', 'Check for publisher's certificate revocation'. Uncheck this option and {{RadiMation}} will start faster again.
=== RSIB.dll could not be loaded ===
See [[RadiMation_Error:_805313368|here]] for the solution.
=== {{RadiMation}} Windows is crashing when I un-dock my laptop from my docking station ===
This problem has been reported by one of our customers, Windows was generating blue screens when he un-docked the laptop.
It turned out to be the parallel port(lpt), after disabling it on the device configuration the problem was solved.
=== Where can I find the release planning? ===
The release planning can be found [[Chapter_19#Release_Planning|here]]
=== Which files do I need to copy to transfer {{RadiMation}} from one pc to the other? ===
The following folders need to be copied to transfer {{RadiMation}} from one pc to the other.
*CAL_file
*Confdvdr
*Cor_File
*EUT_File
*LLF_File
*RGO_File
*RGT_File
*SEQ_File
*TSF_File
Do not copy the {{RadiMation}} version folder because this needs to be installed with the installer. Then there is no doubt that all the correct files have been copied, and the files are registered correctly.
=== Which mil std tests does {{RadiMation}} support? ===
Information on the MIL-STD tests, and which tests are supported, and how they can be performed is available on our [[MIL-STD-461]] page.
=== Where can I find more information regarding standards? ===
You can find more information regarding standards [[:Category:Standard|here]].
=== Does the excel exporter work for the multiband tests? ===
The excel exportor does not work for the multiband test because it is impossible to produce a correct table for the information from all the information that is available in a multiband test.
A simple dump of data will too complex to extract the information from, we suggest that you use the report generator in combination with the excel report generator editor, to retrieve the specific information that is required.
=== What is the password for the advanced options menu? ===
The password of the [[advanced options]] menu is not publicly distributed. The [[advanced options]] can have a very strong influence on the behavior of the software. Changing these settings should only be applied to less then 1% of the total {{RadiMation}} users.
'''Why is the menu added when I can not access it?'''
The [[advanced options]] menu is added to created the posibility to change the behavior of {{RadiMation}} without having to make an special version of {{RadiMation}}. This ensures that quality of {{RadiMation}} can be maintained in the best way possible.
=== What is the policy of Raditeq when it comes to 3rd party EMC related software? ===
The policy of Raditeq regarding 3rd party (EMC related) software (for example [[CANoe]] and [[CANalyser]] software or firmware versions of EMC measurement equipment) is the same as for hardware support.
We support the software that is still actively supported by the 3rd party. Software or firmware that is not supported anymore by the 3rd party, will also not be supported by us, as part of the {{RadiMation}} service contract. Already existing functionality regarding unsupported software will still be provided 'as is', and probably will be working, but no additional fixes or improvements will be implemented for unsupported systems. In specific cases we are able to still provide support, but the costs for that support will be charged in addition to the support contract.
For example the Microsoft Windows XP operating system, is not supported by Microsoft anymore and therefore will also not be supported by RadiMation either.
Another example is the [[Hewlett_Packard_8566B_(2-22_GHz)|Hewlett Packard 8566B]] analyser. The HP 8566 is not supported anymore by HP. The RadiMation device driver to control the HP 8566B is still provided 'as is' in the [[DRIVERS.EXE]] page, and we know that it is working correctly. However any problems that are found in this device driver will not be fixed anymore under the standard RadiMation support contract.
=== How do I perform a cable calibration? ===
More information can be found [[Cable_Calibration|here]].
=== Why is the graph in a printout during the test different from pressing print on the eut window? ===
Press the print button during the test, will result in a printout with the graphs displayed at that time.
When printing on the EUT window the printout will process the printout template. Default this template will show the lines that are displayed when opening the test result file as well as the complete frequency range.
=== I want to report a problem but the problem is gone after I start the NI spy program for creating a log file ===
NI Spy introduces a small delay in the communication that can some times be enough for the controlled device to behave normally. This delay can be introduced in the RadiMation driver. In the [[GPIB]] configuration window there is a option to include a [[GPIB]] delay. Set this delay to 7000uS (7 mS). This is the amount of delay caused by the NI-Spy.
{{RadiMationFAQ_AnotherQuestion}}
{{RadiMationFAQ}}


[[Category:RadiMation]]
[[Category:RadiMation]]

Latest revision as of 18:56, 6 October 2024

RadiMation® FAQ: General | Immunity | Emission | Report Generator

This page contains all the Frequently Asked Questions related the general usage of RadiMation®

How can I overlap two graphs in multi band?[edit]

To overlap two graphs, open both the test results. In one of the two test results press the graphs button. you will see that the other test is available for selection. You can add any line from the other test result into the current graph.

Creating a pause in a multi-band test[edit]

There is no real pause inside multi band, but in general the only time you need a pause is when changing the test set up. For this you can use the before and after action in the test set up.

How can I reset the administrator password in RadiMation®?[edit]

The password of the administrator cannot be cleared, it is however possible to remove the administrator account. If RadiMation® is started without an Administrator account, RadiMation® will automatically create a new Administrator account with the default RadiMation® password.

Use the following steps to remove the Administrator account:

  1. Close RadiMation® before continuing.
  2. In the RadiMation® CONFDVDR folder (most often: C:\ProgramData\Raditeq\RadiMation\ConfDvdr\) the file SETTINGS.INI is present. Open this file, and search for the keyword [Engineers]. After this line, search for the engineer that is named Administrator. (for example: Engineer1=Administrator).
  3. Remove all the lines that start with: Engineer<NR>, where the <NR> is the same number (in the example: 1) as the number of the engineer that was named Administrator.
  4. Save the file and start RadiMation®.

What is the default RadiMation® password for the Administrator?[edit]

The default password for the administrator is: Radimation

How can I turn off the login window?[edit]

To turn off the log in window of RadiMation, select an engineer that has no password selected.

Log in as Administrator:

  1. Go to Configuration --> Engineer
  2. Select Administrator
  3. press Edit, a new window will appear.
  4. Press Change Password.
  5. Fill in the old password (default: Radimation)
  6. Do not fill in password and retype password.
  7. Close all windows with Ok.
  8. Select File --> Change Engineer
  9. Select Administrator
  10. Check automatically login with this engineer.
  11. Press Ok.
  12. restart RadiMation®

Log in as other user:

The same sequence as the Administrator applies to the engineer. Make sure when you create a new engineer that the permissions are set correctly.

What are the minimum PC requirements?[edit]

The minimum PC requirements are described in Chapter 2 of the manual

Is Microsoft Windows XP supported?[edit]

Nowadays, Microsoft Windows 7 is the minimum requirement for RadiMation®. Due to the fact that Microsoft Windows XP is not supported anymore by Microsoft, we also cannot provide any support for Microsoft windows XP anymore. We have not verified/tested the RadiMation 2013.x versions and higher on Microsoft Windows XP, and we will not support this. RadiMation® is working correctly and supported on Windows 7 (32-bits and 64-bits) and Windows 8.1 (32-bits and 64-bits).

Is Microsoft Windows 7 (64 bit) supported?[edit]

RadiMation® is supported on Windows 7. RadiMation® is working correctly on the 32-bit and on 64-bit version of Windows 7. Also on Windows 8.1 (32-bits and 64-bits) RadiMation® is fully working and supported. In order to run RadiMation it is absolutely required that the used operating system is up to date. It can cost severe delays during an installation in case Windows Updates are not completely updated and installed. For more detailed information see the Hardware and software requirements.

Is Microsoft Windows 10 supported?[edit]

RadiMation® is tested and supported on Windows 10. In order to run RadiMation it is absolutely required that the used operating system is up to date. It can cost severe delays during an installation in case Windows Updates are not completely updated and installed. For more detailed information see the Hardware and software requirements.

Where can I read the latest developments in RadiMation®?[edit]

The latest improvements to RadiMation® are reported on the 'RadiMation' Twitter account. The current development status page is then automatically updated with the latest improvements to RadiMation®.

When is the next release scheduled for RadiMation®?[edit]

The schedule of releases can be found here

How can I see which pages have been changed recently?[edit]

This RadiWiki site is using the MediaWiki software that is also used by Wikipedia. Most of the features that are present on Wikipedia, are thus also present on this RadiWiki site. Some possibilities to monitor recent changes are:

  • Use the Recent changes link on the 'tools' section on the top-left, to see all the recent changes.
  • Use the New pages page, to see all recently added new pages

How can I determine the attenuation of a cable with RadiMation®[edit]

RadiMation® has attenuation measurement build in. It consist of 2 phases, the system calibration and the eut calibration. The system the measurements are part of a calibration so the EUT window must be closed before you can access the feature. You can reach the system calibration by:

   Menu.svg Calibration
      Menu.svg System Calibration
         Menu.svg Attenuation / Gain

Then create a new EUT for the cable(s) you want to measure.


   Menu.svg Calibration
      Menu.svg EUT Calibration
         Menu.svg Attenuation / Gain

Select the create system calibration and run the test. More information can be found here

How can I add drivers of uncontrolled hardware like LISN's?[edit]

RadiMation® uses drivers for all devices used during an EMC measurement, even passive components. With passive components this may seem an overkill, as nothing is being changed/controlled with the device. Frequency limitation is the main reason, if RadiMation® does not know the frequency range, it can not warn you that you are making possible mistake. To add a passive component yourself, you go to the device group in the configuration window.

For example, a LISN.

  1. Select "Configurable LISN" and press the New button.
  2. Name device correctly, and press Ok.
  3. Select the device in the configuration window, and press Edit.
  4. In the device configuration window press the Advanced button.
  5. Change the frequency settings to match the specification of the device, and press Ok.

For all other passive devices there are configurable devices available. For more information on this topic: Manual Chapter 2 and Manual Chapter 15.

How can I capture RS-232 communication?[edit]

Capturing RS-232 communication is very complicated on a 64-bit Windows operating system. That is one of the reasons that we integrated the RadiLog tool in RadiMation. We strongly suggest to use RadiLog to capture any communication between RadiMation and measurement devices.

RadiMation® is slow when I turn on an amplifier[edit]

When RadiMation is slow when a certain amplifier is turned check the follow thing(s).

  • Is the amplifier in remote mode?

Some amplifiers, in local mode, have the unwanted behaviour of being detectable on the GPIB bus, but not responding to any commands send to the device. This can cause a delay because the first part of the GPIB protocol, in other words the detection or low level handshaking, is working correctly. The second part of the communication is not working because the machine is not responding causing time out delays. These delays can introduce slow behaviour of RadiMation®. The easiest solution is to put the amplifier in remote mode. Another solution is to not include the amplifier in the amplifier control window.

RadiMation® is slow when starting, the PC is not connected to the internet[edit]

In the 'Control Panel', there is an item to configure the 'Internet Options'. On the 'Advanced' tab, there is an option under 'Security', 'Check for publisher's certificate revocation'. Uncheck this option and RadiMation® will start faster again.

RSIB.dll could not be loaded[edit]

See here for the solution.

RadiMation® Windows is crashing when I un-dock my laptop from my docking station[edit]

This problem has been reported by one of our customers, Windows was generating blue screens when he un-docked the laptop. It turned out to be the parallel port(lpt), after disabling it on the device configuration the problem was solved.

Where can I find the release planning?[edit]

The release planning can be found here

Which files do I need to copy to transfer RadiMation® from one pc to the other?[edit]

The following folders need to be copied to transfer RadiMation® from one pc to the other.

  • CAL_file
  • Confdvdr
  • Cor_File
  • EUT_File
  • LLF_File
  • RGO_File
  • RGT_File
  • SEQ_File
  • TSF_File

Do not copy the RadiMation® version folder because this needs to be installed with the installer. Then there is no doubt that all the correct files have been copied, and the files are registered correctly.

Which mil std tests does RadiMation® support?[edit]

Information on the MIL-STD tests, and which tests are supported, and how they can be performed is available on our MIL-STD-461 page.

Where can I find more information regarding standards?[edit]

You can find more information regarding standards here.

Does the excel exporter work for the multiband tests?[edit]

The excel exportor does not work for the multiband test because it is impossible to produce a correct table for the information from all the information that is available in a multiband test. A simple dump of data will too complex to extract the information from, we suggest that you use the report generator in combination with the excel report generator editor, to retrieve the specific information that is required.

What is the password for the advanced options menu?[edit]

The password of the advanced options menu is not publicly distributed. The advanced options can have a very strong influence on the behavior of the software. Changing these settings should only be applied to less then 1% of the total RadiMation® users.

Why is the menu added when I can not access it?

The advanced options menu is added to created the posibility to change the behavior of RadiMation® without having to make an special version of RadiMation®. This ensures that quality of RadiMation® can be maintained in the best way possible.

What is the policy of Raditeq when it comes to 3rd party EMC related software?[edit]

The policy of Raditeq regarding 3rd party (EMC related) software (for example CANoe and CANalyser software or firmware versions of EMC measurement equipment) is the same as for hardware support.

We support the software that is still actively supported by the 3rd party. Software or firmware that is not supported anymore by the 3rd party, will also not be supported by us, as part of the RadiMation® service contract. Already existing functionality regarding unsupported software will still be provided 'as is', and probably will be working, but no additional fixes or improvements will be implemented for unsupported systems. In specific cases we are able to still provide support, but the costs for that support will be charged in addition to the support contract.

For example the Microsoft Windows XP operating system, is not supported by Microsoft anymore and therefore will also not be supported by RadiMation either.

Another example is the Hewlett Packard 8566B analyser. The HP 8566 is not supported anymore by HP. The RadiMation device driver to control the HP 8566B is still provided 'as is' in the DRIVERS.EXE page, and we know that it is working correctly. However any problems that are found in this device driver will not be fixed anymore under the standard RadiMation support contract.

How do I perform a cable calibration?[edit]

More information can be found here.

Why is the graph in a printout during the test different from pressing print on the eut window?[edit]

Press the print button during the test, will result in a printout with the graphs displayed at that time.

When printing on the EUT window the printout will process the printout template. Default this template will show the lines that are displayed when opening the test result file as well as the complete frequency range.

I want to report a problem but the problem is gone after I start the NI spy program for creating a log file[edit]

NI Spy introduces a small delay in the communication that can some times be enough for the controlled device to behave normally. This delay can be introduced in the RadiMation driver. In the GPIB configuration window there is a option to include a GPIB delay. Set this delay to 7000uS (7 mS). This is the amount of delay caused by the NI-Spy.

I have found a problem. What should I do?[edit]

If you have found a problem in the RadiMation® software, it is best to report it to us, using the Error Report tool in RadiMation®. We will categorize the reported issue, register it in our ticket database, and investigate the problem. When a workaround or solution is available, we will report this back to you.

I have another question, that is not answered yet[edit]

Just submit your question on the RadiMation® forum or use the Error Reporting tool that is integrated in RadiMation®. And we will give you an answer.


RadiMation® FAQ: General | Immunity | Emission | Report Generator

Personal Computer

General Purpose Industrial Bus: A communication system used to 'remote control' test and measurement equipment.

Sequence

ElectroMagnetic Compatibility

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